Nando's Bath - Vaults

Burned is what Nando's does well. Charred may be a better word, so when the garlic bread arrived black it sort of added to the magic. Nevertheless it was added to by a fresh batch, unasked for, which was both thoughtful and delicious. This Nando's, underground almost, is attractively cool on a hot day and offers service that's second to none. We went for the chicken. Of course. That's why they're there. And thank goodness they are. Five stars plus an extra one because it was a busy Friday.

What a nice location for a restaurant! Just across from the train station, convenient for a traveller, with a view of the busy street outside. I like watching people and things move around while I’m eating, don’t ask me why? Wonderful staff too, loved the customer service and ambient music. Perfect portion of mixed olives, that’s my thing! The rest of the food was great, tbh it’s rare for me to be disappointed at Nando’s. Easily recommendable.

I love Nando’s but yesterday it was not a good experience. Customer’s who arrived after us were served their food beforehand; we all used the till and not the QR code option. When my food arrived, the chicken wings were completely burnt and dry. I didn’t ask for them to be changed, as the waitresses were just hanging around and it would’ve just taken too long to rectify. I don’t want to sit without food whilst everyone carries on eating theirs. Manage the orders properly and don’t leave them just sitting under the hot plate for ages! This has happened before so training and management needs to be improved.